Question 1

How do I clean my canvas?

Accepted Answer

Canvases can be cleaned with a soft, non-abrasive dry cloth. In some cases you might need to use a warm damp cloth to remove splatters or finger prints. DO NOT rub hard in any one spot. Use a light touch and be careful not to remove any of the ink while rubbing the canvas when cleaning. You can also use a felt-tip marker or artist paint to touch-up chipped or nicked areas where there is ink loss.

Question 2

My canvas has a dent, wrinkle or is sagging. What can I do?

Accepted Answer

If your canvas has a dent or impression of something sitting on it, or it is sagging, you can try these tips to fix it. 1.) Get a spray bottle and fill it up with warm or hot water. 2.) Lay the canvas face-down on a clean, flat protective surface. 3.) Spray the back of the canvas evenly. Be careful not to drown the canvas. Just a light even coat is all you need. 4.) Lightly rub the back of the canvas with your hand. 5.) Re-hang the canvas. Within 24 hours the canvas should tighten up, removing the dents/wrinkles/sagging. If you do not see an improvement in 72 hours, repeat process. If you still have issues after the 2nd attempt, please give us a call.

Question 3

How do I clean my metal prints?

Accepted Answer

Cleaning your metal prints is quite easy. Do be careful with the edges of your metal print as this is the location that can flake off easily if you snag a cloth on it. To clean your metal use a soft non-abrasive cloth and an ammonia free cleaner. Spray the cleaner on the print and wipe of with the cloth.

Question 4

How do I leave a review?

Accepted Answer

We would love to hear what you think about your experience with us and your purchase. There are a few places where you can leave your thoughts. 1. On our Google Reviews page: http://bit.ly/2ddvdMT 2. Directly on our Facebook page: http://www.facebook.com/canvaspress - Then enter your review where it says "Write something on this Page..." If you would like to do a feature review on one of our products on your blog or gift guide please contact us at support @ canvaspress.com

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